Your data matters

Privacy Policy

This page is maintained by OwnerKeyProperty to explain how we collect, use, and safeguard your personal information when you use our platform.

This policy describes app-owner practices for OwnerKeyProperty. Platform-level infrastructure is provided by Lovable Cloud and its underlying services; this policy is not a certification, audit report, or legal advice.

Last updated: July 20, 2026

1. Information we collect

We collect information you provide directly, generated through your use of the platform, and limited technical data needed to operate the service.

  • Account data: name, email address, phone number, and password (hashed) when you register.
  • Profile & listing data: property details, photos, location, pricing, and ownership information you submit.
  • Identity verification (KYC): government ID, address proof, and related documents you upload for owner verification.
  • Communications: messages, visit requests, and contact inquiries between users.
  • Usage & device data: IP address, browser type, pages visited, and device information via standard server logs and analytics.

2. How we use your information

We use your data only for purposes directly related to operating and improving the platform:

  • To create and secure your account, and to verify owners through our KYC process.
  • To display property listings, enable search, and connect buyers or tenants directly with owners.
  • To process site-visit requests, in-app messages, and referrals.
  • To detect broker-like behavior, duplicate listings, spam, and abuse.
  • To send service notifications, security alerts, and optional marketing communications (which you can opt out of).
  • To analyze aggregated usage and fix technical issues.

3. Sharing your information

OwnerKeyProperty is built on direct owner-to-buyer/tenant connections. We share limited information only when necessary:

  • Between users: when you express interest in a listing, the owner receives your name and contact details so they can respond. Owners' verified contact details are shown to interested users.
  • Service providers: our backend, authentication, hosting, CDN, and analytics providers process data on our behalf under appropriate agreements. We do not sell personal data.
  • Legal requirements: we may disclose information if required by law, court order, or to protect our rights, users, or public safety.

4. Cookies and analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used. Analytics data is aggregated and not used to identify you personally.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect sign-in and personalization features.

5. Data security

We implement reasonable technical and organizational measures to protect your data, including encrypted connections (HTTPS/TLS), hashed passwords, role-based access controls, and audit logging for admin actions.

No online service can guarantee absolute security. You are responsible for keeping your password and account credentials confidential.

6. Data retention

We keep your personal information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account or request removal, we will delete or anonymize your data within a reasonable period, except where retention is required by law.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, restrict, or export your personal data. You may also object to certain processing, such as direct marketing.

To exercise these rights, contact us using the details below. We will respond within the timeframes required by applicable law.

8. Children's privacy

OwnerKeyProperty is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us and we will delete it.

9. Contact us

If you have questions, concerns, or requests about this Privacy Policy or your data, please reach out:

OwnerKeyProperty

Email: support@ownerkeyproperty.com

Operating in India · Ahmedabad · Mumbai · Bengaluru

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes means you accept the revised policy.